Terms and conditions of use of the online store www.antitheseis.com
Please read carefully the following terms regarding the rights and obligations of the business to all of you visitors of the website.
Make sure that you agree to the terms and conditions stated because your transaction with us through the website www.antitheseis.com is governed by the specific terms and implies acceptance of them.
Business data:
Name: Dimitrokalli Eirini
Distinctive title: Antitheseis
Address: Protodikeiou Square, PC 84300, Naxos
Tel: 2285023715
Tax Identification Number: 043566369 Tax Office: Naxos
GEMI number: 48509338000
The operation of the store is governed by the use of the current Code of Ethics that you can see here.
Terms
The business DIMITROKALLI EIRINI reserves the right to modify or renew the terms and conditions of transactions made through its online store. The business DIMITROKALLI EIRINI undertakes the obligation to inform the users for any modifications as well as for any change, through the website www.antitheseis.com. It is clarified that the change of terms does not apply to orders that have already been placed.
Provided information and products
The business DIMITROKALLI EIRINI is committed to the completeness and validity of the information presented on the website www.antitheseis.com, in terms of listing the basic features described in each product, always without prejudice to any technical or typographical errors, which have escaped attention or have occurred unintentionally or due to any interruption of the website due to force majeure.
Liability limitation
The business DIMITROKALLI EIRINI guarantees the timely information of the final consumers about the non-availability of products. The business DIMITROKALLI EIRINI is not responsible for any technical problems that may occur to users when they attempt to access the website www.antitheseis.com and during and are related to the operation or compatibility of their own infrastructure with the use of the website.
Copyright
All content of the online store, including distinctive titles, signs, images, graphics, photos, drawings, texts, etc. are the intellectual property of the business or the intellectual property of third parties for which has received a license for its own exclusive needs and for the operation of the online store. It is forbidden to copy, transfer or create a derivative work based on this content. The above are protected by the relevant trademark laws.
Security
The business DIMITROKALLI EIRINI ensures the security of Personal Data as well as electronic transactions by taking all necessary measures for the maximum possible security of the user. All information, which is related to personal data and transactions, is secure and confidential. All information transmitted by the user / member to the business DIMITROKALLI EIRINI is confidential and all necessary measures are taken to use them only to the extent deemed necessary in the context of the services provided. The business does not disclose the details of customers and their transactions, unless it has their written authorization. The access to the information is done only by authorized employees and only if this is deemed necessary. In the event that the business DIMITROKALLI EIRINI uses third parties to support its systems, it takes care to ensure confidentiality.
The processing of personal data is done in accordance with the provisions of the General Regulation of Personal Data Protection (2016/679), specific national and European legislation for certain areas, the current Greek legislation for the protection of personal data, as well as for the protection of personal data and privacy in the field of electronic communications (Law 3471/2006, as applicable) and the decisions of the Personal Data Protection Authority.
Privacy
See in detail the Privacy Policy here.
Product purchase
To execute your orders through our online store, all you have to do is navigate our categories and select the products that interest you. Then add them to your online shopping cart and finally complete your order by giving your personal details, delivery address and payment method.
The business DIMITROKALLI EIRINI is committed to the accuracy, truth and completeness of the information provided in the online store www.antitheseis.com, in terms of its identity and the transactions provided through the online store. The online store www.antitheseis.com makes every effort to provide high quality services. However, in the context of good faith, it is not responsible and is not bound by electronic data entries made by mistake / inadvertence and is entitled to correct them whenever realizes their existence. After the registration of your order, an automated e-mail is sent which states the details of the order, is used as an order confirmation and is concluded as a contract between the two parties. In case you do not receive a relevant e-mail confirming your order or a phone notification, it is your obligation to inform us without delay, as there is probably a problem with the contact details you have stated. The website www.antitheseis.com does not bear any responsibility in case you have entered your contact details incorrectly, as a result of which is not possible to contact you. In case the order is pending then a corresponding e-mail and / or sms will be sent. Alternatively, telephone communication is made to the phones registered by the user during the registration of his data or his order at www.antitheseis.com.
Return Policy / Defective Items
Always trying to serve in the best possible way, the online store www.antitheseis.com provides you with the possibility of free return.
If the product you ordered is not satisfactory you can return it within 14 calendar days from the date of receipt of the product and your money will be refunded excluding shipping costs.
In case of courier shipping
If the product you ordered is defective or you received it broken you can send it back within 30 days from the date of receipt, packed in its own packaging, and we can replace it for you. In this case, contact us by e-mail at antitheseissc@gmail.com or by phone at 22850 23715 to arrange its return. The shipping cost is borne entirely by DIMITROKALLI IRINI as well as the shipping of the new product. In case your product has been given as a gift and you would like to return it, contact us by e-mail at antitheseissc@gmail.com or by phone at 22850 23715 to arrange the return and shipping of the new product. In this case the cost of return and shipping of the new product is borne by the customer. For more information we are always at your disposal either by phone at 22850 23715 or by e-mail at antitheseissc@gmail.com.
Pricing policy
The online store www.antitheseis.com reserves the right to change prices without prior notice to the customer.
Order cancellation
You can cancel an order you have placed at any time, if you have not received it, by e-mail at antitheseissc@gmail.com or by phone at 22850 23715.
According to Directive 2013/11, which was incorporated in Greece with 70330/2015, the possibility of electronic consumer dispute resolution with the Alternative Dispute Resolution procedure is now provided throughout the European Union. If the customer has the status of a consumer (ie a natural person acting outside the professional capacity) and has any problem with a purchase made from our Website, he can initiate the ADR process through the single pan-European electronic dispute resolution platform for electronic dispute resolution available at https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.chooseLanguage
Order / Product delivery / Shipping costs
Delivery dates and times:
Delivery days are from Monday to Friday from 9.00 am to 17.00 pm for all of Greece.
Shipping charges:
Shipping costs are borne by the customer.
The products will be sent in two working days, provided that the products are ready to be delivered.
The shipping cost is € 2.50 up to 2 kg and € 1.00 for each additional kg.
For inaccessible areas the shipping charge is € 4.00 up to 3 kg and € 1.00 for each additional kg.
Order Delay
Your order may be delayed for a variety of reasons. In any case, if the delay exceeds 2 weeks, we will contact you to suggest all alternatives.
User liability
The user / customer agrees and undertakes to use the services, information and data of the online store www.antitheseis.com as provided by law and based on the rules of good faith and business ethics. Orders through the online store www.antitheseis.com are distance selling contracts, which are governed by the legal framework of Law 2251/1994 (as it is in force today) and the amendments referred to in Presidential Decree 131/2003 (Government Gazette A 116 / 16.05.2003) and the adaptation of Greek legislation to Directive 2011/83 / EU of the European Parliament and of the Council of 25 October 2011 on consumer rights, amending Directive 93/13 of the European Parliament and of the Council and directive 1999/44 of the European Parliament and of the Council repealing Council Directive 85/577 and Directive 97/7 of the European Parliament and of the Council, published in the Official Journal of the European Parliament and of the Council Of the Union, with number L 304 of 22.11.2011 as it entered into force on 13/06/2014. The user has the right to conclude a valid order through the online store, if he is legally competent in compliance with the provisions of the Greek Civil Code (if he has reached the age of eighteen and is not in legal assistance regarding the conclusion of a sales contract). Orders can also be placed by legal representatives of legal entities. The business DIMITROKALLI EIRINI reserves the right to demand the return by the supervisor or guardian of any orders that will be made by legally incompetent persons.