At the business DIMITROKALLI EIRINI we take all appropriate measures to protect the personal data of our customers, which we process and ensure that the processing of personal data is always carried out in accordance with the obligations set by the applicable legal framework.
Processor - Data Protection Officer (DPO)
The business DIMITROKALLI EIRINI ("ANTITHESEIS") informs you that, for the purposes of conducting its business activities, it processes personal data of its customers in accordance with applicable national law and European Regulation 2016/679 for the protection of individuals against processing of personal data and for the free movement of such data (General Regulation on Data Protection, hereinafter "Regulation") as in force.
We use your data in different ways which differ depending on the purpose of processing. There are cases in which DIMITROKALLI EIRINI ("ANTITHESEIS") will not be able to take action if it has not collected your specific personal data, such as your data required for the execution of your orders from our online store.
Purposes of processing your personal data are:
(a) the execution of the contract of sale of the goods you wish to purchase (e.g. the purchase of a tableware) either from our physical store in Naxos or from our online store www.antitheseis.com.
Specifically:
Execution of your orders
In order to execute your orders and to be able to support you even after the sale, the necessary personal data we need are:
the name and the surname for the natural persons and for the businesses the brand name, the VAT number, the Tax Office and the business activity, so that our business knows who will be the person who will receive the order.
the full address (street, number, postal code, city) of invoicing and / or delivery so that you can pick up the order at the place you choose.
your landline number so we can contact you regarding your order.
your mobile phone number for your electronic information via messages and / or telephone communication regarding your order.
your e-mail address, so that you can receive updates regarding your order.
All the above information is necessary for the prevention and detection of fraud against you and against our business.
(b) With your consent and if you have informed us, either when creating a member account on this website, or when purchasing goods in the physical or online store of our business, your necessary personal information as needed, the following features are also provided:
Create a member account:
To create a Member Account you will need to provide us with your email address and set your personal password.
Credit / Debit Card Details
Your credit / debit card details will be requested upon completion of your order, provided you select the relevant payment method and will be used exclusively for their electronic transmission through the secure environment of Piraeus Bank for the completion of your payment only. The business DIMITROKALLI EIRINI ("ANTITHESEIS") does not store any credit / debit card information in its electronic systems or in a physical file.
Cardholder certification may require the transfer of your card details to a third party provider, working with the bank that completes the card payment process.
The personal data that you provide with your explicit consent to DIMITROKALLI EIRINI ("ANTITHESEIS"), can be processed by us only when there is a legal reason.
Legitimate reasons for processing your personal data are:
(a) the execution of the contract of sale of the goods you have purchased either from our physical store in Naxos or from our online store www.antitheseis.com (e.g. the purchase of a tableware) and consequently the fulfillment of our contractual obligations in this context, proof of submission of your orders, after-sales support, the ability to contact you about your orders and generally where their use is reasonably necessary or required to comply with legal or regulatory requirements, dispute resolution, prevention of fraud and abuse
(b) the safeguarding and protection of the legitimate interests, both yours and ours, That is why we use CCTV and security cameras in our physical store to safeguard the safety of our customers and facilities. In particular, in our online store, we collect information, such as your IP address, location information, user's devices, etc., to detect or prevent fraud or abuse of our website.
(c) compliance with various obligations imposed by law, such as regulatory compliance for tax purposes, e-commerce legislation.
The business DIMITROKALLI EIRINI ("ANTITHESEIS") does not sell its goods to children and minors under 18 years of age.
The children's goods that we have for sale can be bought exclusively by adults and not by children or minors under 18 years of age.
If you are under 18 years old, you can make purchases from our website only with the participation and approval of a parent or guardian.
For the purposes of implementation and execution of the respective sales contract through our online store, your necessary information is forwarded to cooperating companies which have been assigned the execution of part of the contract such as logistics services, transport, order management, etc.
In all the above cases, DIMITROKALLI EIRINI ("ANTITHESEIS") remains responsible for the processing of your personal data and defines the individual details of the processing, and signs a special contract with third parties to whom entrusts the execution of processing activities, in order to ensure that the processing is carried out in accordance with the applicable legal framework and that every natural person can freely and unhindered exercise the rights conferred on him by the applicable legal framework.
Storage of your personal data
DIMITROKALLI EIRINI ("ANTITHESEIS") undertakes the obligation to keep with absolute confidentiality the file of personal data that you have stated to us during your registration on our website or our physical store, as well as your transaction history in the online store www.antitheseis.com and only for the purposes of processing the above.
The data storage period is decided based on the following specific criteria depending on the case:
When processing is required by the provisions of the applicable legal framework, your personal data will be stored for as long as the relevant provisions require.
When processing under contract, your personal data is stored for as long as is necessary to perform the contract and to establish, exercise, and / or support legal claims under the contract.
For various promotional / advertising activities (marketing activities), your personal data is kept until the withdrawal of your consent. You can exercise this right at any time. Revoking your consent does not affect the legality of the processing based on your consent during the period prior to its revocation.
We will also keep the account data you created on our site stored for as long as you maintain it and have not requested its deletion. If required to comply with legal or regulatory requirements, to resolve disputes, to prevent fraud and abuse or to impose terms and conditions of access to this website, we may retain some of your data as required, even after deletion of your account.
To revoke your consent contact email: antitheseissc@gmail.com.
Every natural person whose data is processed by DIMITROKALLI EIRINI ("ANTITHESEIS") reserves the following rights:
Right of access:
You have the right of direct access to information on matters of your personal data and verification of the time and manner of their initial storage, as well as information on the methods used to process and protect them.
Right of correction:
You have the right to study, correct, update or modify your personal data.
Right to delete:
You have the right to submit a written request for deletion of your personal data from the registry of DIMITROKALLI EIRINI ("ANTITHESEIS") at any time, if we have processed them after your prior consent. In all other cases (such as when there is a contract, obligation to process personal data imposed by law, public interest), this right is subject to certain restrictions or does not exist, as the case may be.
Right to restrict processing:
You have the right to request a restriction on the processing of your personal data in the following cases: (a) when you dispute the accuracy of your personal data and until it is verified, (b) when you do not wish to delete your personal data and request instead restricting their use, (c) when your personal data is not used for processing purposes, but is necessary to establish, exercise and support legal claims, and (d) when you object to the processing and until verified that there are legitimate reasons which concern us and prevail over the reasons why you oppose the processing.
Right to object to processing:
You have the right to object at any time to the processing of your personal data in cases where, as described above, it is necessary for purposes of legitimate interests we pursue as controllers, as well as to the processing for purposes of direct marketing and consumer profiling.
Right to portability:
You have the right to receive, free of charge, a copy of the "Customer Card" containing your personal data in electronic or printed form, which will allow you to access, verify and process it using commonly used processing methods. You also have the right to request that, if technically feasible, we transfer your data directly to another controller. This right can be exercised for the data you have provided to us and their processing is carried out by automated means, with your prior consent or in execution of a relevant contract.
Right to withdraw consent:
Finally, DIMITROKALLI EIRINI ("ANTITHESEIS") informs you that in cases where the processing of your personal data takes place after your prior consent, you have the right to revoke it freely, without prejudice to the legality of the processing based on your consent before recall.
To exercise any of the above rights you can contact us in writing at the email: antitheseissc@gmail.com.
Right of complaint to the DPA
You have the right to file a complaint to the Personal Data Protection Authority (www.dpa.gr): Call Center: (+30) 210 6475600, Fax: (+30) 210 6475628, E-mail: contact@dpa.gr
Personal Data Security
DIMITROKALLI EIRINI ("ANTITHESEIS") has taken care and implements appropriate technical and organizational measures aimed at the safe processing of your personal data and the prevention of accidental loss or destruction and unauthorized and / or illegal access, use, modification or disclosure. In any case, the way the internet operates and the fact that it is free does not allow anyone to guarantee that unauthorized third parties will never be able to violate the applicable technical and organizational measures by gaining access to and possibly using personal data for unauthorized and / or illegal purposes.
Links to other websites.
Our website may contain links to foreign websites. DIMITROKALLI EIRINI ("ANTITHESEIS") is not responsible for the privacy practices or the content of other websites that do not belong to DIMITROKALLI EIRINI ("ANTITHESEIS"). We therefore recommend that you read the privacy statements of these foreign sites carefully.